Persistent Folders: Or, why ideas don’t matter, and execution does

I’ll start off this post with a somewhat controversial claim: I invented Dropbox.

I’ll show why this claim doesn’t matter later, but for now, I’ll assure you that it’s true.

How many of you out there use Dropbox? If you don’t, you should — it’s an excellent tool. In its free version, it provides you with 2GB of storage “in the cloud”, using a new kind of folder called a “Dropbox”. What distinguishes a Dropbox from other folders on your computer? The following:

  • Every file put in your Dropbox is automatically (and securely) uploaded to Dropbox’s servers, ensuring you have an offsite backup of all data therein.
  • Multiple computers can gain access to a Dropbox, ensuring files are automatically synchronized across computers without having to use complication version control systems.
  • All files in your Dropbox are versioned, ensuring you can always recover an older version of a file in case you accidentally overwrite a good version.

Dropbox is supported on Windows, Mac OS X, and Linux, and now even has mobile applications, as well. Further, I have a special place in my heart for this service because I started using it almost 2 years ago, and it has acted as a file sharing and project management tool for my own startup’s internal operations at Parse.ly. I was therefore more than ecstatic to discover that this excellent tool and its smart founders had also made it through all of the hurdles necessary to get an early-stage company the financing it needs: they’ve raised over $7 million in financing and have over 3 million users.

But there is another reason I absolutely love Dropbox: because it was my idea. I invented it.

Continue reading Persistent Folders: Or, why ideas don’t matter, and execution does

Simplifying CSS with 960.gs

I recently did some web design work in collaboration with a graphic designer. She introduced me to what has become my latest favorite piece of CSS code: 960.gs.

960.gs is a CSS grid framework, similar in spirit to Blueprint CSS and YUI Grid. However, 960.gs is at once more minimalist than these approaches, and more thorough.

The author has a detailed blog post explaining his motivations for working on 960.gs, so I won’t rehash each of those. Instead, I’ll just dive into what I liked about it.

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Parse.ly presentation at NYC Search & Discovery Meetup

I presented Parse.ly at the NYC Search & Discovery Meetup on Thurs, Oct. 29.  The meetup is organized by Otis Gospodnetic (blog), who is one of the authors of Lucene in Action and the author of the upcoming book, Solr in Action. We make heavy use of Lucene and Solr on Parse.ly, so it was exciting to get an opportunity to present to a community of fellow technologists building systems with these excellent technologies.

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JPMorgan Chase, “valid” $39 overlimit fees, and humanity

In addition to running Parse.ly, I also run a small consulting business, Aleph Point, Inc. In the course of working on client jobs, I sometimes have to make business purchases, which I always pay in full at the end of every month. I have never carried a balance on my credit card and I never intend to.

When I signed up for a business checking account at Chase, the branch manager who I worked with (and who now no longer works there) encouraged me to sign up for a business credit card, as well. I thought, hey, why not — I’m just going to use it for small purchases like monthly hosting fees and the like.

Recently, I made a relatively large purchase at Best Buy for a client, which I was going to be reimbursed for. It was about $200. I already had a balance of $350 on my account, and a few days later my account was closing for the month.

When I looked over my account information a few days later, I found a strange charge. $39 OVERLIMIT FEE. What’s that, I thought?

Continue reading JPMorgan Chase, “valid” $39 overlimit fees, and humanity

Chase’s completely insecure and broken “secure” document exchange system (aka securedx, secure-dx)

A few days ago, I got a call from my girlfriend, Olivia. I was so deep in working on my startup, Parse.ly, that I hadn’t checked my bank account statements in several weeks. We just went into private beta last Thursday, after DreamIt Demo Day. She noticed some suspicious charges, and so I looked into them. Indeed, it looked like I had been a victim of fraud: there were three charges that clearly was not me.

I immediately called Chase Customer Service. In order to confirm the details about my account, the representative needed me to identify the fraudulent charges, but also identify charges that were actually valid. For this latter bit, I needed to identify the time/place of a specific transaction. This card was mostly used for online auto bill payments, so this turned out to be impossible for any of my last 20 valid payments. Yet the customer service rep insisted that I name a time and place. I told her, “The time and place was whenever the server for this system decided to automatically bill my account. I don’t know where their server is, I don’t know what time their cron jobs run.”

“Cron jobs?” she said.

Right, I had been hanging around techies at DreamIt Ventures for too long. “Listen, the transaction didn’t take place physically, it took place digitally. I can identify one transaction, which is about a month old, where I actually used the card in-person to buy something.” She finally understood and let me move on.

Burak from Trendsta said he felt bad for me, for how patient I had to be with this person. But that was the least of it. This little technical misunderstanding was nothing compared to what followed.

Continue reading Chase’s completely insecure and broken “secure” document exchange system (aka securedx, secure-dx)

For Linux/GNOME users: tired of nm-applet? Try wicd

This post is only intended for those who actually run GNOME and Linux, just a warning 🙂

I just replaced network-manager on my Ubuntu Jaunty desktop with wicd.  See wicd here:

What's so great about wicd?  I used to think nm-applet and NetworkManager were the best thing since sliced bread, but have grown increasingly frustrated with these tools over time.  Here's my short list of things I dislike about NM:

Continue reading For Linux/GNOME users: tired of nm-applet? Try wicd

Atul Gawande (MD/author) on the cost of health care in this excellent New Yorker piece

Will a new, national insurance plan solve the essential problem of the rising cost of health care?  According to Atul Gawande, it won't.  What is needed is nothing short of a complete cultural shift in the community of practicing medical doctors and the organizations/institutions that provide care.  From the article:

Providing health care is like building a house. The task requires experts, expensive equipment and materials, and a huge amount of coördination. Imagine that, instead of paying a contractor to pull a team together and keep them on track, you paid an electrician for every outlet he recommends, a plumber for every faucet, and a carpenter for every cabinet. Would you be surprised if you got a house with a thousand outlets, faucets, and cabinets, at three times the cost you expected, and the whole thing fell apart a couple of years later? Getting the country’s best electrician on the job (he trained at Harvard, somebody tells you) isn’t going to solve this problem. Nor will changing the person who writes him the check.

<div><br /></div><div>Check it out. </div>

Trouble connecting to GTalk with Pidgin?

After my recent upgrade to Pidgin 2.5.5 (on Ubuntu Jaunty), GTalk mysteriously stopped working.  Check out the FAQ entry on the Pidgin developer website for an explanation.  The workaround, not listed there, is to change your "Connect Server" to "talk.google.com".  Pidgin will then prompt you once for a certificate, and after that, it will connect fine.

A developer in #pidgin on irc.freenode.org told me to "fix my router" since my "router was broken".  This even though the problem has now occurred on three separate LANs, two of which I don't own/control.  Routers that are used as DNS servers are very common, and the fact they are broken in this regard is a reality.  Wake up — realities trump ideal every time.  Pidgin should automatically work around this problem, IMO.